30-Day Return Policy

Our return policy lasts 30 days. If 30 days have passed since your purchase or delivery, we may not be able to offer a refund or exchange.

To be eligible for a return, the item must be returned in the same condition as received. It must not be damaged, modified, opened, installed incorrectly, or missing any parts unless the issue was caused by our error.

To start a return, please contact us with your order number and the reason for return. We will review your request and provide return instructions.

Please do not send the item back without contacting us first.

Return Shipping

Customers are responsible for shipping the item back to us.

Return shipping costs are non-refundable. We strongly recommend using a trackable shipping service and proper packaging to make sure the item arrives safely.

If the returned item is damaged during return shipping due to poor packaging, we may not be able to provide a full refund.

Refunds

Once your return is received and inspected, we will notify you by email.

If your return is approved, the refund will be processed back to your original payment method. Please allow a few business days for your bank or credit card company to process the refund.

Shipping costs, programming fees, and service fees may be non-refundable depending on the order.

30-Day Unlimited Support

We provide 30 days of unlimited support after your order is completed.

Our support includes help with installation questions, basic troubleshooting, tuning file support, warning lights, fault codes, and other service-related questions.

To receive support, please contact us with your order number, vehicle information, and any fault codes or dashboard messages.

Exchanges

We only replace or exchange items if they are defective, damaged, or there is an issue caused by our service.

If you need an exchange, please contact us first before shipping anything back.

Need Help?

For questions about returns, refunds, or after-sale support, please contact our support team with your order number.