Privacy Policy

Last Updated: May 20, 2026

At BOOSTUNING, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have when using our website, products, and services.

Our website address is: https://boostuning.com

By using our website or purchasing our products or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information when you visit our website, place an order, contact us, request support, or use our services.

The information we collect may include:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Vehicle information
• VIN number, when required for tuning or programming services
• Order details
• Payment and transaction information
• Messages, support requests, and communication history
• IP address, browser type, device information, and website usage data

We may also collect information automatically through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to provide and improve our products and services.

This may include:

• Processing and fulfilling your orders
• Providing tuning, ECU, ECM, PCM, or related automotive services
• Communicating with you about your order or service request
• Providing customer support
• Verifying vehicle information for programming or tuning services
• Shipping products or service items
• Processing payments
• Improving our website, products, and customer experience
• Sending service updates, promotional offers, or marketing messages if permitted
• Preventing fraud, unauthorized transactions, and misuse of our website
• Complying with legal, tax, and business obligations

We do not sell your personal information to third parties.

3. Vehicle and Technical Information

Some of our services may require vehicle-related information, including VIN, ECU/ECM/PCM part numbers, calibration details, software files, diagnostic data, or other technical information.

This information is used only to provide the requested automotive service, such as:

• ECU tuning
• Stage 1 tuning
• File service
• ECU/ECM/PCM programming
• Vehicle compatibility checks
• Diagnostic support
• Customer service and warranty support

BOOSTUNING is not responsible for incorrect results caused by inaccurate information provided by the customer.

4. Payment Information

Payments on our website may be processed by third-party payment providers. We do not store full credit card numbers on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

5. Cookies

Our website may use cookies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Support advertising or analytics tools

You can disable cookies in your browser settings. However, some parts of our website may not function properly if cookies are disabled.

6. Comments and Forms

When visitors leave comments or submit forms on our website, we may collect the information shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam and prevent abuse.

If you contact us through a form, email, phone, or message, we may keep the communication for customer service, order support, and business records.

7. Media Uploads

If you upload images, files, tuning files, ECU data, diagnostic reports, or other documents to our website or send them to us, you are responsible for ensuring that you have the legal right to share those files.

You should avoid uploading images that contain embedded location data or sensitive personal information unless necessary for the service.

8. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business and provide services.

These may include:

• Payment processors
• Shipping companies
• Website hosting providers
• Email and communication providers
• Analytics providers
• Technical service providers
• Legal, accounting, or compliance professionals when required

These third parties are only allowed to use your information for the purpose of providing services to us or complying with legal requirements.

We may also disclose information if required by law, court order, government request, fraud prevention, or to protect our legal rights.

9. International Transfers

Because we may use third-party service providers located in Canada, the United States, or other countries, your information may be processed outside your country of residence.

When this happens, we take reasonable steps to ensure your information is protected according to applicable privacy laws.

10. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure website connections
• Password protection
• Access control
• Secure payment processing
• Limited access to customer records
• Website security monitoring

However, no online system is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

• Order fulfillment
• Customer support
• Warranty records
• Tax and accounting requirements
• Legal compliance
• Fraud prevention
• Business record keeping

When information is no longer required, we may delete, anonymize, or securely store it according to applicable laws.

12. Marketing Communications

If you choose to receive marketing emails or promotional messages from us, we may use your contact information to send updates, offers, or service information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Even if you unsubscribe from marketing messages, we may still send important non-marketing messages related to your order, service, warranty, or account.

13. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to certain uses of your information
• Request information about how your data is used
• Request a copy of your personal data

To make a privacy request, please contact us using the contact information below.

We may need to verify your identity before processing your request.

14. Children’s Privacy

Our website, products, and services are not intended for children under the legal age in their country or region.

We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete it.

15. Third-Party Links

Our website may contain links to third-party websites, tools, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update the policy, we may change the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.